Jack Coats

2004 Girl Scout Road

Ashland City, TN  37015

H:615-792-4658

[email protected]

 

Systems Administrator

 

Objective

UNIX administrator or backup systems administrator position.

 

Summary

Jack has worked with Tivoli Storage Manager for several years.  He also has many years of experience installing and maintaining large UNIX environments and assisting in the support of Microsoft Windows systems.  In Jacks career of active programming, systems analysis & design, and systems management experience supporting many different industries industry.  Managed small teams and coordinated efforts.

Credentials

B.S. in Computing Science from Texas A&M University

 

Accomplishments

Jack has operated, supported, expanded and upgraded IBMs Tivoli Storage Manager (TSM with DRM, Disaster Recovery Manager) including hardware evaluation and implementation.

Jack assisted in bringing data centers online.  Moving from the construction phase, installing initial infrastructure through setting up systems to providing ongoing systems support to data center customers.

Jack is experienced with implementing changes to complex IT environments within time and budget constraints.  He has managed migrations to new systems, installed upgrades, performed systems rollouts, and integrated new systems with existing services.

Where continuous access to data is essential, Jack has validated existing processes, deployed new software and services in established environments, and migrated the existing environment to new technologies with minimal downtime.

Since IT departments can reduce the risk of loss of valuable knowledge by keeping records, Jack has routinely developed and documented Standard Operating Procedures and Practices, and provided training materials for new staff members.  In the process, he increased the repeatability of tasks and improved system reliability.

In his dedication to improving system stability and response times, Jack has used tools to monitor the performance of important equipment.

Where security was a concern, Jack has performed audits by reviewing existing infrastructures to identify potential threats.

 

Operating Systems

Networks and Hardware

System Applications

Languages

Web Services

Databases

AIX

Ethernet

Samba

PHP

Apache

SQL

Linux

TCP/IP

Ssh

Perl

CGI

 mySQL

Solaris

 

 IBMs TSM w/ DRM

shells (Bourne, Korn)

 

 

 

 

Experience

As a TSM Administrator for Ardent Healthcare contracted from Vaco Technology from November 2005 through January 2006:

·         Major tasks are providing support for TSM 5.2 and 5.3 systems at two sites (Nashville and Albuquerque) for about 150+ servers of AIX 5.x and Windows 2003 servers, with TDPs for Exchange, Oracle, IBMs Sysback, and IBM Shark SAN servers.  Backus were using AIX servers to IBM 3584 and 3583 libraries with LTO-1, -2, and -3 technologies.

·         Managed TSM automation based on Korn shell scripting and crontab entries.

·         This short term contract is to help in bridging between permanent employee leaving and outsourcing decision being made.

 

As a systems manager for Sterling Bancorp (approximately 1300 users and 160 servers) in the DBA group, from August 2001 through June 2005:

 

As a project engineer for Solid Systems, Inc from January 2000 through July 2001:

·         Pre-sales Engineering support for Sun workstations and servers, ATL tape libraries, Veritas Software for file systems and NetBackup, Tivoli Storage Manager, Extreme Networks, and Oracle.

·         Data Center UNIX Support performing daily support functions, backups, configuring servers, addressing security issues.

·         Project management - keeping track of data center and customer projects for data center management and to be reported to customers and upper management.

·         Customer Liaison having regular meetings with customer representatives, and helping address issues important to data center customers.

 

As a consultant for Collective Technologies from April, 1997 through December, 1999 for the following client companies:

Williams Companies:

·            Short term assignment to apply Solaris Y2K updates to a backup server.

GTE Internetworking:

·            Wrote documentation supporting Year 2000 system updates and associated remediation efforts.

·            Assisted in local support and backup of workgroup services on Microsoft Windows NT workstations.

·            Reviewed resumes of potential candidates for additional consultant positions for customer management.

·            Installed secure access using ssh for the workgroup.

·            Installed and taught team members about Red Hat Linux, including configuring network based administration tools and Samba for data sharing in a Microsoft Windows NT and Windows 95 desktop environment.  

·            Provided support to an internal effort to build systems monitoring software that works across different software platforms and hardware architectures.

·            Served as team lead for developing a cross-platform systems inventory application that allowed automated tracking of software and hardware assets.   

·            Assisted in project management tasks, including developing Excel spreadsheets to monitor and report progress on Year 2000 remediation on over 200 Windows NT and UNIX web servers.

 

FMC (representing EDS):

·            Managed a team of two technicians installing 34 new HP-UX workstations and moving over 100 systems.

·            Assisted team with installing systems on an Ethernet TCP/IP network using a FDDI and Gigabit backbone, with 10Base-T and 100Base-T to the desktops.

·            Installed and maintained SCSI disks and tape drives.

·            Used a tape changer to manage tapes for pre-installed Legato backup software.

·            Maintained awk, shell (sh and ksh), and Perl front-end scripts for CDE for desktop users.

·            Helped maintain DNS services.

·            Provided a CDE environment on Linux and HP-UX systems that allows icon based access to Netscape Communicator, Netscape Navigator, Unigraphics, and other locally supported applications.

·            Maintained web pages on an Apache server used for local documentation and for testing CGI script, Internet Explorer, and Netscape compatibility.

·            Installed HP-UX Ignite and assisted with building and configuring the workstation environment for desktops.

·            Designed the environment to be used in a worldwide rollout of HP-UX 10.20.

·            Assisted the helpdesk with resolving UNIX issues, including hardware, network, and operating system problems.

 

NEC Research USA:

·            Helped the administration team build a Solaris system infrastructure that would support a rapid migration from SunOS to Solaris.

·            Installed and tested freely available software that was required for the new environment on Sun Netra servers.

·            Successfully implemented the SunOS to Solaris migration.

 

FMC (representing EDS):

·            Project manager for a HP-UX 9.07 to 10.20 migration project.

·            Reviewed internal security procedures and facilities prior to a customer audit department review.

·            Performed a security audit on HP-UX 9.07 workstations and servers.

 

Motorola Semiconductor Products:

·            Provided desktop support and used the Remedy system to track reported problems.

·            Built a system for 'cloning' SunOS legacy systems, assisted in building the Solaris infrastructure and installing Solaris using JumpStart.

·            Assisted with a SunOS to Solaris migration project.

·            Maintained an Auspex network file server, added and replaced disks.

 

As a UNIX Desktop Support Analyst at Amoco Production Company, from November 1992 to April 1997:

·         Provided desktop support for over 250 UNIX users in a SunOS and Solaris environment.

·         Performed Webmaster duties for an internal business unit and departmental web site.

·         Provided advice and recommendations to the corporate level web and Internet services group.

·         Implemented and maintained a backup server system using Epoch software and a large Exabyte tape library system.

 

As a VM Systems Programmer at Amoco Corporation, from October 1984 to November 1992:

·         Supported approximately 25,000 users on six IBM VM mainframe systems worldwide.

·         Installed and supported over 100 different purchased software products, including PROFS, SQL/DS, Focus, SAS software, and compilers.

·         Regularly assisted with software beta testing and product development.

·         Participated in developing and testing a disaster recovery scenario for business-critical computing functions.

·         Assisted with software beta testing and product development.

 

As a Senior Programmer Analyst at Amoco Production Company, from October 1982 to October 1984:

·         Provided team leadership to support production engineers and field personnel on IBM VM mainframes

·         Supported legacy systems, developed new applications, planned the computing budget for the client department, wrote status reports, and attended weekly meetings for client department managers.

 

Previous experience at various companies was as a senior level programmer analyst, working in PL/I, FORTRAN and assembler, on projects that varied from tanker financial simulations, assisting with Sulfur recovery plan real time systems, designing and implementing building maintenance systems, supporting and programming accounts payable, general ledger, advalorem tax systems, designing and implementing US federal tax reporting system, to processing weather data for crop analysis.

 

Professional Accomplishments

·         President of HOUNIX, Houston UNIX Users Group, from January 1998 to December 2000

·         Board Member of HOUNIX, Houston UNIX Users Group, from January 1995 to December 1997

·         Secretary of HOUNIX, Houston UNIX Users Group, from June 1997 to December 1997

·         Webmaster for HOUNIX, Houston UNIX Users Group, from January 1994 to January 1997

 

References

Available upon request.